TikTok + Instagram Workspace

Automate & Manage TikTok & Instagram

Connect and securely manage TikTok and Instagram accounts from one workspace, with today’s TikTok tools and Instagram ready for upcoming automation.

TikTok Business Account Required

TikTok's Message API limits messaging services and DM bot features to verified TikTok Business Accounts. Verify your business profile on TikTok to enable these automation tools.

Platform Features

Everything you need to manage TikTok and Instagram accounts and scale your customer support operations.

Unified Inbox

Consolidate all incoming direct messages and comment threads into a single, unified view to respond instantly.

Comment Management

Configure rules to automatically like, hide, or reply to video comments. Define post-specific workflows or account-wide global fallbacks.

Smart DM Bots

Build keyword-triggered or AI-trained reply systems for direct messages. Set up native welcomes and suggested questions. *Requires TikTok Business Account.*

TikTok Business Account Required

Linked Accounts

Link multiple TikTok and Instagram accounts and assign them as login methods or asset-only connections.

Message Audit Trail

Access full logs of incoming messages, bot replies, agent interventions, and API status payloads to troubleshoot issues.

Analytics & Reporting

Monitor conversation volumes, message rates, and automation success percentages. View failure details for active troubleshooting.

Team Collaboration

Bring your whole team onboard. Manage roles, access permissions, and shared workspace settings to streamline support.

Step-by-step help

Launch your TikTok automation with confidence

Follow the complete bilingual guide for account connection, comment campaigns, DM bots, native messages, monitoring, and troubleshooting.

Open the TikTok Help Center